Healthcare app development

Healthcare app development typically ranges from $120K for a basic telehealth MVP to $700K or more for an enterprise medical system, set by scope rather than a fixed quote. As a guide: basic telehealth apps $120K-$180K (4-5 months); standard healthcare platforms $180K-$350K (6-8 months); enterprise medical systems $350K-$700K or more (9-18 months). Ongoing costs include hosting, monitoring and support. Every engagement begins with Phase 1 Scoping and Design (typically $35K-$65K), so the build is costed and de-risked before development - No Blueprint, no Build.

Most healthcare apps take 4 to 18 months depending on scope and regulatory classification. Telehealth MVPs launch in 4-5 months, standard healthcare apps in 6-9 months, and enterprise medical systems in 12-18 months. Add 2-4 weeks for TGA medical device classification where the app qualifies as Software-as-a-Medical-Device. Phase 1 Scoping and Design fixes the schedule before the build starts.

Every clinical-grade healthcare app needs secure patient identity, encrypted data and a full audit trail as its foundation. Core features then include patient registration, secure video consultations, appointment scheduling, EHR integration, digital prescriptions, secure messaging, payment and Medicare processing, provider credentialing, audit logging and emergency protocols - all built to HIPAA, the Australian Privacy Principles and the Privacy Act.

An Australian healthcare app is built to the Australian rules: the Privacy Act 1988 and the Australian Privacy Principles, connecting to My Health Record where that is relevant. Where the app makes a clinical claim, it is also classified against the TGA Software-as-a-Medical-Device framework. These requirements are settled during Phase 1 Scoping and Design, because they shape data handling and architecture rather than being applied afterwards.

Healthcare apps integrate with practice management systems through the HL7 and FHIR interoperability standards. These enable integration with major Australian systems including Best Practice, Medical Director, Genie and Zedmed, typically covering patient demographics, appointments, clinical notes and billing. Legacy systems may need custom integration, which we scope in Phase 1 before any development quote is issued.

The best healthcare app monetisation model depends on who pays. Provider-focused tools use SaaS subscriptions (typically $99-$499 per provider per month); telehealth platforms use transaction fees on each consultation; and patient apps use subscriptions (typically $29-$199 per month). Many Australian platforms also integrate Medicare claiming for bulk-billed consultations. We model the economics during Scoping and Design.

Yes - healthcare apps can process Medicare rebates once the provider is registered and item-number eligible. Integration with Medicare systems enables bulk billing, claiming Medicare item numbers and processing patient rebates. We build the Medicare API integration and billing workflows, and handle private health fund claiming where it is required.

Users trust a healthcare app when it is clinically accurate, secure and reliable every single time they open it. That means strong data security and privacy, dependable video quality, simple booking and payments, verified provider credentials, responsive support, and integration with the patient's existing providers. Trust in healthcare is earned through consistent, secure, reliable performance - which is why we hold 99.99 percent uptime across the portfolio.

Yes - every healthcare app launches into a warranty period and an optional ongoing support or product retainer. Support covers platform monitoring, dependency and operating-system updates, EHR and Medicare integration maintenance, provider training and performance monitoring. Product retainers run from $10K per 4-week cycle (Steady) up to Enterprise, sized to the platform, with regulatory and clinical-workflow updates handled inside the cycle.