Cloud infrastructure and DevOps services on AWS that stay up.

PixelForce is an AWS Advanced Tier Partner with 15+ AWS-accredited engineers. We design, build and run the cloud infrastructure and DevOps behind apps serving 50M+ users - architecture, CI/CD pipelines, monitoring, auto-scaling, and the cost optimisation that usually pays for the work.

  • AWS Advanced Tier Partner · 15+ accredited engineers
  • 99.99 percent uptime across 100+ shipped products
  • Cut one client’s hosting costs by over 50 percent
  • Your own AWS account · IP transfers to you
50%+Cloud hosting cost cut for a client
99.99%Uptime across 100+ shipped products
15+AWS-accredited engineers
50M+Users served on infrastructure we run

Three platforms we built, and still run.

Cloud infrastructure is not a deliverable you hand over and forget - it is a bill that arrives every month and a pager that can go off at any hour. The three platforms below are ones where PixelForce owns the architecture, the deployment pipeline and the operational health, and where the infrastructure work is measurable rather than decorative. EzLicence processes $100M+ in annual bookings, with 250,000+ lesson hours booked each year, 1,000 verified instructors and 8,000+ five-star Google reviews on the platform we built and still operate. Move With Us is where an infrastructure problem was solved in the data model rather than the invoice: we refactored the user program engine from duplicated per-user data to templates, and the core workout table shrank from 42GB to 0.9GB, 98 percent smaller, with database CPU peaks falling from 40 percent to under 5 percent. SuspectED, built for Flinders University, went the other way - a field-ready app with forensic-grade chain-of-custody that works fully offline and has been deployed in developing countries including India, Pakistan and Indonesia. Different problems, one discipline: design the cloud architecture for the load and the failure modes that are actually coming, automate the way changes reach production, and measure what it costs to run.

Infrastructure carrying $100M+ a year.

EzLicence processes $100M+ in annual bookings, with 250,000+ lesson hours booked each year, 1,000 verified instructors and 8,000+ five-star Google reviews, on the platform we built and still operate. That last clause is the part that matters on an infrastructure page. We did not architect it, hand over a diagram and leave - the same in-house team designs the AWS environment, owns the deployment pipeline, watches the monitoring and answers when something goes wrong. Money moving through a platform changes what the infrastructure has to guarantee: when EzLicence's financial reports would not balance, the fix was not a bigger server but a canonical double-entry credit ledger with 18 event types, real-time capture and idempotent reprocessing, so every liability report now draws from one reconcilable source. That is what cloud infrastructure and DevOps work looks like when it is done for a business rather than for a diagram. If you are comparing cloud providers or DevOps agencies, ask each of them which platforms they still run today, and what happens at 2am.

EzLicence booking platform screen built by PixelForce EzLicence instructor scheduling screen
Built and operated by PixelForce $100M+ in annual bookings · 250,000+ lesson hours a year

An AWS Advanced Tier Partner, and the record behind it.

PixelForce is an AWS Advanced Tier Partner with 15+ AWS-accredited engineers. Across 100+ shipped products we hold 99.99 percent uptime, a 98 percent first-time app store approval rate, and 50M+ users served. Partner tier is worth understanding rather than collecting: it is granted on the number of accredited engineers, the certifications they hold and the customer outcomes AWS can verify, which is why it is a harder credential to acquire than a logo on a footer. Practically, it means your architecture can be put in front of AWS solution architects for review, that we can reach AWS escalation paths during an incident rather than filing a general support ticket, and that the engineers holding those accreditations are in-house employees in Adelaide rather than contractors booked for the project. The independent recognition below - Apple Best of Developers, Watch and TV App of the Year, and Top Clutch App Development and Software Development Company in Australia 2026 - is for the products that run on that infrastructure.

Apple Watch App of the Year
Clutch Top User Experience Company
Clutch Top User Experience Company
Apple TV App of the Year
Apple Best of Developers
Clutch Top App Development Company
Clutch Top App Development Company
Clutch Top Software Developers
Clutch Top Software Developers
Australian Technology Services Achiever
Web Excellence Awards (Website)
Web Excellence Awards (App)
ACS Digital Disruptor Gold Award
Clutch Top Android App Development
Clutch Top Android App Development
Clutch Top iPhone App Development
Clutch Top iPhone App Development

Why teams choose our DevOps services.

Four reasons product teams, founders and IT managers bring their cloud infrastructure and DevOps work to PixelForce rather than to a general managed service provider or an offshore operations desk. The distinction that matters is that we are a product company that runs infrastructure, not an infrastructure vendor that has never shipped a product. The people designing your AWS environment have also written the application that runs on it, which is why the biggest saving we found for one client was in the data model rather than the instance type. Cloud infrastructure services bought in isolation tend to optimise the parts a hosting provider can see. Bought alongside the people who build and maintain the application, they optimise the whole bill. The same applies to automation: a deployment pipeline is only as useful as the test suite and the mobile app release process it is wired into, and both of those are ours as well.

AWS Advanced Tier Partner

PixelForce is an AWS Advanced Tier Partner with 15+ AWS-accredited engineers, and across 100+ shipped products we hold 99.99 percent uptime with 50M+ users served. That tier is earned on accredited headcount, certifications and verified customer outcomes, so it is a statement about the bench rather than about marketing spend. In day-to-day terms it means architectural review with AWS solution architects before a design is committed, access to AWS escalation during an incident instead of a general support queue, and engineers who have already solved the failure mode you are about to hit. We also work with Google Cloud and Azure where existing commitments or data-residency rules make that the right call.

  • AWS Advanced Tier Partner, 15+ accredited engineers
  • 99.99 percent uptime across 100+ shipped products
  • Architectural review before a design is committed
  • AWS escalation paths during an incident
  • Google Cloud and Azure where the fit is better

Cost optimisation that pays for itself

We reduced a client's cloud hosting costs by over 50 percent, saving them more than $10,000 every month. Through infrastructure optimisation we decreased a client's per-user cloud costs by 60 percent, and our rescue work routinely cuts server costs 30 to 50 percent. Cloud cost optimisation is the one infrastructure engagement that can fund the rest of the programme, and it is the first thing we look at on an existing platform because the numbers are unambiguous. The levers run from right-sizing and reserved capacity through to storage lifecycle policies and query optimisation - and occasionally to the data model itself, which is where the largest single saving we have found actually lived.

  • Hosting costs cut over 50 percent for one client
  • More than $10,000 saved every month on that platform
  • Per-user cloud costs down 60 percent on another
  • Rescue work routinely cuts server costs 30 to 50 percent
  • Right-sizing, reserved capacity, storage and query work

The team that builds it also runs it

PixelForce runs 100% in-house development from an Adelaide headquarters. The engineers who design your cloud architecture are the engineers who write the application, ship it through the pipeline and take the alert when something breaks, so there is no handover seam where accountability quietly disappears. That is the structural difference between a product company that operates infrastructure and a managed service provider that hosts whatever it is given. It also removes the most expensive conversation in outsourced operations - the one where the hosting vendor says the application is at fault and the development vendor says the infrastructure is. Cadence is fixed and visible: squad sessions every 2 weeks, planning every 4 weeks.

  • 100% in-house development, Adelaide HQ
  • No handover seam between build and operations
  • One accountable team for application and infrastructure
  • Squad every 2 weeks, planning every 4 weeks
  • Monthly Platform Health Report reviewed with you

Your account, your IP, no lock-in

Client IP is hosted on the client's own AWS account, and intellectual property transfers to you on full payment under the Services Agreement. The account, the infrastructure defined in code, the data and the deployment pipeline belong to you rather than being rented back from us. The AWS bill also comes to you directly from AWS rather than being resold at a margin, which removes any incentive for us to leave savings on the table during cost optimisation work. If you ever want to bring operations in-house or move to another partner, everything already lives in your account and your repository, and the handover is a permissions change rather than a negotiation.

  • Infrastructure runs in your own AWS account
  • IP transfers to you on full payment
  • AWS bills you directly, never resold at a margin
  • Everything defined in version-controlled code
  • Handover is a permissions change, not a negotiation

Cloud infrastructure and DevOps services we deliver.

Six cloud infrastructure and DevOps services we have shipped repeatedly - AWS architecture and deployment, CI/CD pipelines, auto-scaling and high availability, monitoring and incident response, cloud cost optimisation, and migration or takeover of infrastructure somebody else built. The workloads are mostly mobile app backends, web platforms and the internal admin systems behind them, and most engagements combine three or four of these services rather than buying one in isolation. Which combination you need is settled in Phase 1 Scoping & Design rather than guessed at from a price list. If the underlying problem is a failing or abandoned application rather than the environment it runs on, our app rescue and modernisation service is the right starting point, and the two are frequently sequenced together. If the platform is being built from scratch, infrastructure is part of the enterprise mobile app development engagement rather than a separate purchase, and for a first version it sits inside MVP app development as the release pipeline and hosting the MVP launches on.

Cloud architecture and AWS deployment

The design work that decides what everything after it will cost. We map the workload, the traffic profile, the data volumes and the failure modes that are genuinely plausible, then design the AWS environment around them: networking and subnets, compute, managed databases, storage, caching, CDN, secrets management and the identity and access model. The output is an architecture written down in the Product Requirements Document and defined in infrastructure as code, not a whiteboard photograph. Over-architecting is as expensive a mistake as under-architecting, so the design is sized to the availability target you actually chose.

  • Networking, compute, database and storage design
  • Secrets management and identity and access model
  • Sized to the availability target you chose
  • Defined in version-controlled infrastructure as code

CI/CD pipelines and release automation

Continuous integration and continuous deployment: every commit is built and tested automatically, and the result is deployed to staging and then production without anyone copying files onto a server. We build the pipeline, the environment promotion path, the automated test gates, the database migration handling and the rollback that fires when health checks fail after a deploy. The commercial effect is that a critical fix reaches users the same day rather than waiting for the next release window, and your developers spend their time building rather than shepherding deployments. This release automation is included in every platform we run, not sold as an upgrade.

  • Build, test and deploy automated on every commit
  • Staging and production environment promotion
  • Automated test gates before a release proceeds
  • Automatic rollback on failed health checks

Auto-scaling and high availability

Infrastructure that adds capacity when demand arrives and removes it when demand leaves, so a launch, a media mention or a seasonal peak is a good day rather than an outage. We build auto-scaling groups behind load balancers, spread across multiple availability zones with database replication and automated failover, and health checks that replace a failed instance without anyone being paged. iAppraise is the reference outcome: chronic slowdowns and 500 errors at peak demand despite robust server specs, moved to an AWS Auto-Scaling Group with CI/CD pipelines and Secrets Manager, now riding traffic spikes with zero degradation and paying only for the capacity it uses.

  • Auto-scaling groups behind load balancers
  • Multiple availability zones, no single point of failure
  • Database replication and automated failover
  • iAppraise now rides traffic spikes with zero degradation

Monitoring, alerting and incident response

24/7 platform health tracking with proactive alerts, so a problem is found by a metric rather than by a customer. We instrument the infrastructure and the application together - resource utilisation, error rates, latency percentiles, queue depth, crash reporting - set the alert thresholds that mean something rather than the ones that produce noise, and run the on-call path when an alert fires. Every incident is followed by a review so the same failure does not recur, and a monthly Platform Health Report is reviewed with you. This sits inside Phase 3 Post Launch Support in both retainer options.

  • 24/7 infrastructure monitoring with proactive alerts
  • Application and infrastructure instrumented together
  • Business-hours response to outages under warranty
  • Post-incident review and monthly Platform Health Report

Cloud cost optimisation

An audit of what the platform actually consumes, followed by the work to reduce it. We reduced a client's cloud hosting costs by over 50 percent, saving them more than $10,000 every month, and through infrastructure optimisation we decreased a client's per-user cloud costs by 60 percent. The levers are right-sizing over-provisioned instances, reserved capacity for predictable workloads and spot capacity where it is fault-tolerant, auto-scaling so nothing idles overnight, storage lifecycle policies, query and database optimisation, and CDN caching. Provider rates change regularly, so current numbers come from the AWS pricing pages rather than from us.

  • Right-sizing and reserved or spot capacity
  • Auto-scaling so idle capacity is not paid for
  • Storage lifecycle policies and CDN caching
  • Query and database optimisation for a smaller instance

Cloud migration and infrastructure takeover

Moving a platform onto AWS, or taking over an environment somebody else built. The common cases are on-premises to cloud, Heroku or DigitalOcean to AWS once hosting costs have outgrown the platform, one provider to another, and inheriting infrastructure from a departed developer. The method is the same each time: assess what is genuinely running, choose lift-and-shift or re-architecture with the trade-offs written down, build a parallel environment, migrate data in stages with a rollback path, validate, then cut over. Where the application itself is the problem rather than the hosting, that is app rescue and modernisation work.

  • On-premises, Heroku, DigitalOcean or cross-provider moves
  • Lift-and-shift or re-architecture, trade-offs written down
  • Parallel environment with a rollback path at every stage
  • Undocumented environments captured as code

A database 98% smaller.

Move With Us was paying to store the same information hundreds of thousands of times. Every user carried their own duplicated copy of the training programme, so the core workout table had grown to 42GB and the database spent its day reading data that was identical for everyone. The obvious infrastructure answer would have been a larger instance and a larger bill. We refactored the user program engine from duplicated per-user data to templates instead: the core workout table shrank from 42GB to 0.9GB, 98 percent smaller, database CPU peaks fell from 40 percent to under 5 percent, and programming changes now reach users instantly with no workout reboot. That is the argument for buying cloud infrastructure from the people who also write the application. A hosting provider can only see the instance; it cannot see that the data model is the cost. The platform serves 200,000+ users, and the same engagement took crash rates down 50 percent with zero business interruption during the fix.

Move With Us training platform built by PixelForce Move With Us app programme screen
Infrastructure refactor 98% smaller core workout table · 42GB to 0.9GB

How cloud and DevOps work is scoped and priced.

Three engagement models, in the order they normally run. Every figure below is an envelope shaped by scope, never a fixed quote off a rate card, which is exactly why Scoping & Design comes first and why no development quote is issued without it. Two things are worth separating before you read the numbers. The first is what PixelForce charges to design, build and run the infrastructure, which is what the three cards cover. The second is what AWS charges you directly for compute, storage, database and bandwidth - billed by AWS to your own account, varying enormously with traffic and data volume, and repriced by AWS regularly, so we do not publish figures for it. Model that second number with the AWS Pricing Calculator and we will size it properly in Phase 1. For an existing live platform the entry point is frequently Phase 3 rather than Phase 1, because monitoring and support is the thing that is missing.

Phase 1 · Scoping & Design

$35,000 to $65,000

The mandatory first phase of any build, and a standalone commitment you can stop after. Preliminaries and two strategic workshops produce the Business Requirements Document, the Product Requirements Document that carries the cloud architecture and integration detail, the full UX/UI design where there is an interface, and a fixed-cost Statement of Work for the build. On an infrastructure engagement this is where the availability target is chosen deliberately, the failure modes are named, the migration approach is decided using the 1-3-1 method, and the AWS running cost is modelled rather than assumed. No Blueprint, no Build.

  • Two strategic workshops, priorities locked
  • Architecture and integrations captured in the PRD
  • Availability target chosen, not inherited
  • Fixed-cost SoW for the build

Phase 2 · Development, QA and Release

$100,000 to $350,000

Build against the signed Statement of Work. On a platform build the infrastructure milestone lands early - backend services, the AWS environment, CI/CD pipelines and the admin portal skeleton are complete before the application work that depends on them. On a migration or a standalone infrastructure engagement the same phase covers provisioning, the parallel environment, staged data migration, validation and cutover. Internal QA runs against the PRD acceptance criteria, then client User Acceptance Testing, then production DNS and monitoring go live. The $350,000 figure is a recommendation rather than a ceiling: with a larger budget we still advise capping version one near it and spending the rest on evidence-led iteration afterwards.

  • Fixed scope against the signed SoW
  • Infrastructure milestone completes before the app work
  • Staged migration and cutover with a rollback path
  • Production DNS and monitoring activated at release
  • $350,000 is a recommendation, not a ceiling

What a production environment actually includes.

Six layers that appear in nearly every AWS environment we build, whatever sits on top of it - a mobile app backend, a web platform, or the internal systems a business runs on. This is the part worth reading closely if you are comparing cloud infrastructure providers, because the difference between a platform that survives its own success and one that does not lives in layers most quotes do not itemise - whether the network is segmented, whether backups have ever been restored, whether anybody would know at 3am. Every layer below is defined in infrastructure as code and runs in your own AWS account.

Network baseline

The layer that decides what any single component can reach if it fails. Segmented rather than flat, and least-privilege by default.

  • Private subnets for compute and data tiers
  • Security groups scoped to the traffic actually needed
  • Identity and access management with least privilege
  • Secrets in a managed store, never in the repository
  • TLS termination, WAF and DDoS protection
  • Audit logging of infrastructure changes

Compute and auto-scaling

The tier that carries traffic, sized so a peak costs money for an afternoon rather than costing you the platform. Capacity follows demand in both directions.

  • Auto-scaling groups behind a load balancer
  • Deployment across multiple availability zones
  • Health checks replacing failed instances automatically
  • Scale-in so idle capacity is not paid for overnight
  • Containerised or managed runtimes as the workload suits

Data layer and backups

Managed databases, caching and object storage, with a recovery position somebody has actually tested. An untested backup is a belief rather than a control.

  • Managed relational and document databases
  • Read replicas and automated failover
  • Caching layer for hot reads
  • Object storage with lifecycle policies for cold data
  • Automated backups with tested restores
  • Encryption at rest and in transit

Pipelines and environments

The path a change takes from a developer's branch to your users, automated end to end so that shipping is routine rather than an event people schedule around.

  • CI/CD build, test and deploy on every commit
  • Staging that genuinely matches production
  • Automated database migration handling
  • Rollback triggered by failed health checks
  • Environments reproducible from version-controlled code

Observability and alerting

Instrumentation across the infrastructure and the application, tuned so that an alert means something. Alert fatigue is the most common reason a real incident is missed.

  • Resource, error-rate and latency metrics
  • Centralised logging with searchable retention
  • Crash and exception reporting from the application
  • Uptime and synthetic checks from outside the network
  • Alert thresholds tuned against real baselines
  • On-call path and post-incident review

Cost governance

Visibility over what each part of the platform costs, so the bill is a managed number rather than a monthly surprise. Cost is a design constraint, not an afterthought.

  • Resource tagging so spend maps to features
  • Budgets and anomaly alerts on the account
  • Reserved and spot capacity reviewed periodically
  • Storage lifecycle policies moving cold data down tiers
  • Cost optimisation recommendations in the monthly report

One conversation.
Three phases.
Built to grow.

The same canonical PixelForce engagement model behind 100+ shipped products and $1.5B+ in combined client revenue, applied to your cloud platform. The 1-3-1 method runs through every conversation - one problem, three options with honest trade-offs across budget, timeline and scope, one recommendation. No Blueprint, no Build.

  1. 0
    Free

    Discovery call

    A free, no-obligation conversation to find the right path for your cloud platform before you commit a dollar.

    • Mutual NDA signed up front
    • 1-3-1 method: one problem, three options, one recommendation
    • Honest trade-offs across budget, timeline and scope
    • A straight answer on what a credible build looks like
  2. 1
    4-8 weeks

    Scoping & Design

    Everything you need to build with total confidence - a fully costed, designed plan with no scope surprises.

    • Strategic workshops and BRD
    • Full UX/UI design system, every screen built
    • PRD and a fixed-cost Statement of Work
    • No Blueprint, no Build - Phase 1 before any Phase 2 quote
  3. 2
    3-6 months

    Development, QA and Release

    From approved designs to your live cloud platform, built and tested at a steady sprint cadence.

    • Sprint cadence with regular demos
    • QA across iOS, Android and the edge cases
    • End-to-end App Store and Google Play submission
    • Built to scale from 1,000 to 1,000,000 users
  4. 3
    Ongoing

    Post Launch Support

    We do not disappear at launch - monitoring, warranty, and an optional retainer keep your cloud platform growing.

    • 24/7 monitoring and a critical-defect warranty
    • Ongoing technical support
    • Optional Product Retainer: four-week sprints and quarterly reviews
    • The model that grew SWEAT to a $400M platform

Cloud infrastructure and DevOps case studies.

Platforms whose cloud infrastructure PixelForce designed, built or now operates, delivered by a 100% in-house Adelaide team. Read these for the infrastructure decisions rather than the screenshots - what the architecture had to survive, what the running cost turned out to be driven by, and what changed once monitoring and a deployment pipeline existed. Several of them arrived as somebody else's environment with no documentation, which is a more common starting point than the tidy greenfield diagram suggests. Most are mobile app backends, and the automation around them - build, test, release and monitoring - was added by us rather than inherited.

EzLicence

EzLicence Connecting Learners & Instructors

Adelaide, Australia EzLicence

How we built EzLicence, Australia's largest marketplace for driving lessons

NKO Club

NKO Club A Country Club for Misfits

United States NKO Club

How we built Kendall Toole's holistic wellness platform - movement, mindset and nutrition - in five months

Jones Radiology

Jones Radiology Proving the product before committing to it

Adelaide, Australia Jones Radiology

A working prototype first, so the hard decisions were made before the expensive ones.

Move With Us

Move With Us From Technical Debt to a Platform Built to Scale

Brisbane, Australia Move With Us

A faster, more stable Move With Us, rebuilt on solid foundations without disrupting a single member.

CSB

CSB The gap between paid and delivered

Gold Coast, Australia CSB

ShipBob, Klaviyo and Shopify connected in a two-week development cycle, and a spreadsheet removed from the middle of the customer experience.

OneCoach

OneCoach One brand, many programs, one CMS to run it

Sydney, Australia OneCoach

A fast coaching website - 100/100 for best practices - the OneCoach team updates in seconds

Adelaide Hills Tourism

Adelaide Hills Tourism A region, not a brochure

Adelaide, Australia Adelaide Hills Tourism

One destination website carrying a whole region's operators, events and trails.

EzLicence UK

EzLicence UK From Australia to the United Kingdom

United Kingdom EzLicence

Taking a proven driving-lesson marketplace from Australia to the UK, localised for a new market from day one.

Train With Cass 2.0

Train With Cass 2.0 One codebase, both platforms

Brisbane, Australia Train With Cass

Rebuilt on one Flutter codebase, and on Android for the first time ever on 25 March 2026.

Revia

Revia Hybrid training, without the intimidation

Brisbane, Australia Revie Jane

How we built Revia and put it at number 3 in Apple's Health and Fitness category within 48 hours of launch.

Taly

Taly Off the paper plan, into one platform

Adelaide, Australia Taly

The plan, the job card and the numbers in one place, live for the office and the site at once.

SuspectED

SuspectED A forensic field kit in a phone

Adelaide, Australia Flinders University

How we turned a smartphone into a forensic-grade field tool for recording biological threats, working with no network at all.

Cloud infrastructure and DevOps questions.

The questions teams ask before committing to a cloud infrastructure or DevOps engagement - what it costs, why we default to AWS, whether we can migrate an existing environment, what CI/CD buys you, how 99.99 percent uptime is achieved, what happens when traffic spikes, what 24/7 support covers, whether existing AWS costs can be reduced, how DevOps differs from cloud infrastructure, who owns the account and the IP, what infrastructure as code means in practice, and how to get started. If your question is not here, ask it on a discovery call.

Cloud infrastructure for a PixelForce-built platform carries two separate costs: what PixelForce charges to design, build and run the infrastructure, and what AWS bills you directly for the capacity your platform consumes.

There are two separate numbers here and it helps to keep them apart.

The first is what PixelForce charges to design, build and run the infrastructure. That work starts with Phase 1 Scoping & Design, typically $35,000 to $65,000, which produces the architecture, the Product Requirements Document and a fixed-cost Statement of Work. The build runs as Phase 2 Development, QA and Release, typically $100,000 to $350,000 depending on what is being built, where $350,000 is a recommendation rather than a ceiling. After launch you engage Phase 3, either Option 1 Warranty, Monitoring & Support at $4,000 per month, or Option 2 the Product Retainer priced per four-week cycle from Steady $10,000 to Momentum $50,000, with Enterprise on application. Every figure is an envelope shaped by scope, never a fixed quote - which is exactly why Scoping & Design comes first and why no development quote is issued without it.

The second number is what AWS charges you directly for the compute, storage, database and bandwidth your platform consumes. That is billed by AWS to your own AWS account, it varies enormously with traffic and data volume, and AWS changes its rates regularly, so we do not publish figures for it. Model it with the AWS Pricing Calculator and we will size it properly during Scoping & Design. Reducing that second number is often where the fastest return sits: we reduced a client's cloud hosting costs by over 50 percent, saving them more than $10,000 every month.

AWS, Google Cloud and Azure are all capable platforms, and the honest answer is that the right one depends on where your team, your data and your existing commitments already sit.

We recommend AWS by default because that is where our depth is. PixelForce is an AWS Advanced Tier Partner with 15+ AWS-accredited engineers, which gives a project direct access to AWS architectural review, partner programmes and escalation rather than a general support queue. Across 100+ shipped products we hold 99.99 percent uptime on that stack, and the engineers who design your architecture are the same people who run it afterwards.

We also work with Google Cloud and Azure where a client has existing enterprise commitments, a data-residency requirement, or needs a specific managed service that only one provider offers. Infrastructure as code keeps most of an architecture portable, so the decision is not irreversible - but it is worth making deliberately in Phase 1 rather than inheriting whatever the previous developer happened to use.

Yes, PixelForce migrates existing infrastructure to AWS, and the common moves are on-premises servers, Heroku or DigitalOcean, one cloud provider to another, and legacy managed hosting, each scoped in Phase 1 before any quote.

Yes. The migrations we see most often are on-premises servers to AWS, Heroku or DigitalOcean to AWS once hosting costs have outgrown the platform, one cloud provider to another, and legacy managed hosting to modern cloud infrastructure.

The approach is the same each time. Assess what is genuinely running today, including the parts nobody documented. Choose between lift-and-shift and re-architecture with the trade-offs written down using the 1-3-1 method - one problem, three options, one recommendation. Stand up a parallel environment, plan the data migration, migrate in stages with a rollback path at every step, test and validate, then cut over with the smallest downtime window the business can live with.

Timeline and cost are set by what is being moved: how many services, how much data, how much of the current setup is documented, and how much downtime is acceptable. Both are scoped in Phase 1 Scoping & Design rather than quoted off a rate card. iAppraise is a representative outcome - chronic slowdowns and 500 errors at peak demand despite robust server specs, moved to an AWS Auto-Scaling Group with CI/CD pipelines and Secrets Manager, and it now rides traffic spikes with zero degradation and pays only for the capacity it uses.

CI/CD stands for continuous integration and continuous deployment. It is the automated pipeline that builds your code, runs the test suite against every commit, and deploys the result to staging and then production without anyone manually copying files onto a server.

Without it, a release is a manual event. It takes hours, it happens rarely because it is risky, defects reach production because nothing tested the change, and rolling back means performing the whole process again in reverse under pressure. With it, every commit is tested, a deployment takes minutes, you can ship several times a day, and a bad release can be reverted automatically when health checks fail.

The commercial effect is simple: a critical bug fix reaches your users the same day instead of waiting for the next release window, and your developers spend their time building features rather than shepherding deployments. We build CI/CD into every platform we run - it sits inside the Phase 2 infrastructure milestone, not as an optional extra bought later.

99.99 percent uptime is the figure PixelForce holds across 100+ shipped products, and it comes from architecture rather than luck.

The components are redundancy across multiple availability zones so no single failure takes the platform down, load balancers spreading traffic across instances, auto-scaling groups that replace a failed instance automatically, health checks that detect a problem before users report it, database replication, automated failover, 24/7 infrastructure monitoring with proactive alerts, and a post-incident review after anything that does go wrong so the same failure does not recur.

It is worth being honest about the trade-off. That level of redundancy costs more to run than a single-server setup, and for plenty of platforms a lower availability target is the better commercial decision. What matters is choosing the target deliberately, sizing the architecture to it, and monitoring against it, rather than discovering during an outage that nobody ever decided. That decision is settled in Scoping & Design and reported against monthly in the Platform Health Report.

When traffic to a properly auto-scaled AWS platform spikes ten times over, the infrastructure adds capacity by itself, keeps responding, then removes the extra capacity once the spike passes, with nobody awake to intervene.

With auto-scaling configured properly, the infrastructure adds capacity on its own. New instances come up, the load balancer starts routing to them, the application keeps responding, and when the spike passes the extra capacity is removed again so you are not paying for it. Nobody has to be awake for it to work.

Without auto-scaling, the same spike lands on a fixed set of servers. Response times climb, requests begin timing out, and in the worst case the platform goes down during exactly the moment of attention you spent money to create.

iAppraise is the clearest example in our portfolio. It suffered chronic slowdowns and 500 errors at peak demand despite robust server specs. We fixed the process and file-descriptor bottlenecks, moved the platform to an AWS Auto-Scaling Group with CI/CD pipelines and Secrets Manager, and it now rides traffic spikes with zero degradation, pays only for the capacity it uses, and the team builds features instead of firefighting infrastructure.

Yes, PixelForce provides 24/7 infrastructure monitoring with proactive alerts through Phase 3 Post Launch Support, engaged either as Option 1 Warranty, Monitoring and Support at $4,000 per month or as Option 2 the Product Retainer.

Yes, through Phase 3 Post Launch Support, and there are two ways to engage.

Option 1, Warranty, Monitoring & Support, is $4,000 per month. It covers 24/7 infrastructure monitoring with proactive alerts, critical defects fixed under warranty terms, business-hours response to outages, clear notice of required third-party updates with the cost implications upfront, and a monthly JSM portal review and Platform Health Report. Technical support for customer ticket investigation is capped at seven hours per month. For a live platform that is stable but not actively changing, this is usually the right product.

Option 2, the Product Retainer, includes everything in Option 1 and adds a product roadmap workshop in month one, continuous sprints delivering designed features into production, sprint planning per cycle, and quarterly business reviews. It is priced per four-week cycle against a committed story-point capacity: Steady $10,000, Growth $20,000, Scale $30,000, Velocity $40,000, Momentum $50,000, Enterprise on application.

Yes, PixelForce optimises AWS costs on platforms it did not originally build, and on an existing account it is frequently the fastest return available: one client saved more than $10,000 every month.

Yes, and on an existing platform it is often the fastest return available. We reduced a client's cloud hosting costs by over 50 percent, saving them more than $10,000 every month. Through infrastructure optimisation we decreased a client's per-user cloud costs by 60 percent, and our rescue work routinely cuts server costs 30 to 50 percent.

The levers are consistent: right-sizing instances provisioned for a peak that never arrives, committing to reserved capacity where the workload is predictable and using spot capacity where it is fault-tolerant, auto-scaling so idle capacity is not paid for overnight, storage lifecycle policies moving cold data to cheaper tiers, database and query optimisation so a smaller instance does the same work, and CDN caching to cut bandwidth. Current reserved and spot rates are published by AWS and change regularly, so check the AWS pricing pages for today's numbers.

Sometimes the largest saving is in the application rather than the account. For Move With Us we refactored the user program engine from duplicated per-user data to templates: the core workout table shrank from 42GB to 0.9GB, 98 percent smaller, database CPU peaks fell from 40 percent to under 5 percent, and programming changes now reach users instantly with no workout reboot.

Cloud infrastructure is what your platform runs on - the compute, databases, storage, networking and security that a provider such as AWS supplies and that somebody has to design, provision, secure and pay for.

DevOps is the practice of running and changing that infrastructure safely. It covers automating provisioning through infrastructure as code, building and testing every change through a CI/CD pipeline, instrumenting and monitoring what is deployed, and treating the operational health of the platform as part of the development work rather than as somebody else's problem after launch.

The two are bought together because either one without the other fails predictably. Well-designed infrastructure that only one person knows how to change becomes a bottleneck the moment that person is on leave. A good deployment pipeline pointed at a fragile architecture simply deploys outages faster. Every platform PixelForce builds gets both, and the same in-house Adelaide team owns them.

You own the AWS account and the infrastructure PixelForce builds in it, because client intellectual property is hosted on the client's own AWS account and transfers to you on full payment under the Services Agreement.

You do. Client IP is hosted on the client's own AWS account, and intellectual property transfers to you on full payment under the Services Agreement. The account, the infrastructure defined in code, the data and the deployment pipeline are yours rather than rented from us.

This matters most on the day you want to change the arrangement - bring the work in-house, hand it to another team, or renegotiate. There is nothing to extract and nothing held hostage, because everything already lives in your account and in your repository.

It also means the AWS bill comes to you directly from AWS rather than being resold at a margin. That is deliberate: it removes any incentive for us to leave money on the table during cost optimisation, because the saving is entirely yours.

Infrastructure as code means the servers, networks, databases, permissions and scaling rules that make up your platform are defined in version-controlled files rather than clicked together by hand in a web console. Yes, we use it on every platform we run.

The reason it matters commercially is repeatability. A staging environment can be created that genuinely matches production, so testing means something. A change can be reviewed before it is applied rather than discovered afterwards. An accidental change can be reverted. The entire environment can be rebuilt from source if it ever has to be.

It is also the main defence against the single most common risk we find when taking over someone else's infrastructure: an environment that exists only in the memory of a developer who has since moved on, where nobody can safely change anything because nobody is certain what would break.

A PixelForce cloud infrastructure or DevOps engagement starts with a free consultation under a mutual NDA, produces a 1-3-1 recommendation, and proceeds to Phase 1 Scoping and Design before any build is quoted.

Book a free consultation. It opens with a mutual NDA, then a conversation about what you are running today, what is hurting - cost, reliability, release speed, security, or all four - and what the platform has to support over the next 12 to 24 months.

You leave with a 1-3-1 recommendation: one problem, three options with their trade-offs, and one recommendation across budget, timeline and scope. If the work proceeds, Phase 1 Scoping & Design produces the architecture, the Product Requirements Document and a fixed-cost Statement of Work before any build is quoted. No Blueprint, no Build.

If the honest answer is that your current setup is adequate and the money is better spent elsewhere, we will say so. Declining work, or recommending against a rebuild, is a valid outcome here and has been across 100+ shipped products.

Choose a cloud infrastructure and DevOps company on evidence of running live platforms rather than on certifications alone. Ask which partner tier the company holds, how many accredited engineers sit behind it, and check the claim against the cloud provider's own partner directory.

Four questions separate a genuine operator from a reseller. First, ask who owns the cloud account: your infrastructure should live in your account and be billed to you directly by the provider rather than resold to you at a margin. Second, ask whether the infrastructure is defined as code, and ask to see how a change is reviewed and reverted, because an environment that exists only in one person's memory is a liability you inherit. Third, ask what happens at three in the morning: who is paged, what the response commitment is, and what the monthly report actually contains. Fourth, ask for a cost optimisation example with the before and after numbers attached.

A good answer names the trade-off rather than agreeing with you. Higher availability costs more to run, and a provider who accepts every target without discussing what it costs has not sized the architecture to it. Ask what they would recommend against building, and why.

Let us look at what your platform actually costs.

Bring us the AWS bill, the incident history and the release process, and we will tell you what is fixable and what is not. The first conversation is free, covered by a mutual NDA, and ends with a 1-3-1 recommendation - one problem, three options with their trade-offs, one recommendation across budget, timeline and scope. If your infrastructure is already in good shape, we will tell you that too.

  • AWS Advanced Tier Partner · 15+ AWS-accredited engineers
  • 99.99% uptime across 100+ shipped products
  • 100% in-house development · Adelaide HQ
  • Your own AWS account · IP transfers to you