Custom software development company. Built around your work

A custom software development company designs, builds and maintains software around a particular business need. PixelForce works on business systems, portals, workflow automation, integrations and reporting platforms, from Scoping & Design through development and ongoing support.

The work starts by understanding who uses the system, what they need to accomplish and which existing tools it must connect to. A screen list alone does not settle approvals, data ownership, failure handling or administration. Those decisions become requirements and acceptance criteria before development begins.

Choose custom software when the workflow, integration requirements or product experience cannot be met adequately by an existing tool. Use an existing platform when configuration meets the need and its constraints are acceptable.

During Scoping & Design, compare the cost of building and operating a custom system with the ongoing work required to fit the business into another product. Include migration, reporting, account access, support and the ability to export your data. A small integration around a good existing tool may be the useful first step.

Yes. We scope integrations around your existing systems, their available interfaces and the people who own them. Access to an API, a test environment and representative data needs to be confirmed before an integration is treated as a delivery commitment.

For each connection, define record ownership, field mapping, update frequency and error handling. Confirm what happens when a service is unavailable or sends the same event twice. Your IT and operations teams help establish the access model and the process for resolving exceptions.

You own the project IP and code once payment is complete, under the Services Agreement. Your data and infrastructure stay on your own accounts. Third-party software and services retain their own licences and terms.

Ownership should be documented alongside the practical handover: repository access, infrastructure administration, release instructions, data exports and operational documentation. Those details help the organisation maintain the product or change partners later.

Cost depends on scope and feature count, the number of platforms and user roles, backend complexity, integrations, data migration, verification requirements and the scale being built for. The figure comes out of Scoping & Design. Third-party hosting, identity, payments and other services are separate costs on your own accounts.

Scoping also distinguishes the first useful release from later improvements. A narrow system with one user role and a clean data source is a different engagement from a multi-role platform that must migrate historic records, reconcile financial data and continue running during a transition.

Yes. We start by examining the existing code, infrastructure, dependencies and data model. The recommendation may be a repair, a phased replacement or a rebuild, depending on what the assessment shows.

Preserving the business rules and keeping current users working are central to the decision. Define the migration and rollback approach before switching systems. Read about app rescue and modernisation for the takeover process.

Phase 1 - Scoping & Design establishes the business problem, users, workflows and success measures. Two strategic workshops lead to the Business Requirements Document, UX/UI design, Product Requirements Document and a fixed-cost Statement of Work for development. No development quote is issued before that work is complete.

Phase 2 - Development, QA and Release builds against the agreed SoW. Internal QA is followed by client User Acceptance Testing, with acceptance criteria covering the normal workflow and its exceptions. Release planning includes data migration, account permissions, monitoring and a clear cut-over decision. We build the platform to the agreed requirements and bring in an independent third party for formal audit, penetration testing, certification or compliance verification. That separation gives you an assessment independent of the team that built the software.

The delivery schedule is established during Scoping & Design. Integration access, data migration, user-role complexity, verification needs and your own review windows can move the date as much as the visible feature list.

Existing projects show why a single promise would be misleading. We shipped an AI knowledge system (The Handbook) for EzLicence in 4 weeks: it consolidated seven years of product evolution, delivers a 50 percent efficiency gain across workflows, and automates 90 percent of documentation updates with 10 percent human oversight. PixelForce built its own production AI platform for lead generation, content production and a customer delivery portal: a multi-stage orchestration pipeline with a human approval gate on every output, three months from first commit to production, including a backend migration mid-flight with no downtime. These are completed engagements with different scopes, not standard delivery promises.